Xero Hit by Major Global Outage: AWS Issues to Blame
Services across all regions are showing on Xero's status page as down at 11:15am AEST
What’s Happening
Following the global IT issue caused by the CrowdStrike’s issues just over a week ago, Xero is again experiencing a massive global outage this morning, affecting services across all regions.
As of 11:15 am AEST this morning, users reported being unable to log in or navigate the platform.
The issue has been traced back to Xero’s third-party provider, AWS, which is currently investigating the cause with urgency.
The problem was first identified at 00:58 UTC on July 31, 2024, when Xero acknowledged that some customers were facing login issues.
The team at AWS is actively working on a fix, and Xero has assured users that resolving this outage is their top priority.
As the situation develops, the company has promised to provide updates as soon as new information becomes available.
For now, businesses relying on Xero may need to find alternative solutions while waiting for the services to be restored. Stay tuned for further updates as the situation evolves at Xero service status page, here.
